Apr 11

Staff Training

The practice will be closed today for staff training and will reopen Wednesday 12th April at 8.30am.

If you have an emergency such as severe pain, bleeding or swelling that cannot wait until we reopen on Wednesday. We will be treating emergencies after 4.30pm, please call 07920 144 974 for the emergency contact details.

Thank you
Ivory Dental Care

Mar 24

Apprentice Dental Receptionist Vacancy

***Vacancy for Apprentice Dental Receptionist***

An opportunity has arisen to play a vital role within an established dental practice with an excellent local reputation. Main responsibilities will be dealing with patient enquires, booking appointments and taking payments. Candidates will be competent in written and spoken English and have a good standard of numeracy. Evidence of relevant qualifications/grades will be required at interview. You will be expected to work to high standards whilst managing a busy workload and communicate well within a team. You will use dental software (Kodak R4), Microsoft Word/Excel and Gmail. To apply please follow the link below. Please do not apply directly to us. Thank you.

https://www.findapprenticeship.service.gov.uk/appren…/-95254

Mar 1

CQC Report

http://www.cqc.org.uk/location/1-195476417

Feb 13

Congratulations

Congratulations to our Dentist Ruth Balhatchet, who gave birth to her son Lochlan on Tuesday 7th February at 2:53am. Lots of love from all at Ivory Dental Care! 🙂

Jan 26

Welcome to the Ivory Team!

Ivory Dental Care would like to welcome our new member of staff Natalie, who has joined the reception team and enjoyed her first staff meeting this morning! 🙂

Jan 12

Telephone System Update

Our phone lines are back to normal on 01253 392685. Once again, we apologise for the inconvenience.

Jan 11

Telephone System

We are currently experiencing problems with our telephone systems. We have been provided with a temporary number  you can contact the practice on which is 01253 694507 these lines will be available until 5.30pm, alternately you can email us at  reception@ivorydental.co.uk. For our out of hours on call information please telephone 07920 144 974 or see below. We apologise for any inconvenience this may have caused.

This is the emergency service for Ivory Dental Care, the practice is now closed. Please listen to the whole message before hanging up and have a pen and paper ready for the contact numbers.

Please note the practice opening hours are as follows:

Monday to Thursday 8:30 am – 5:30 pm with a late night surgery Wednesday and Thursday evenings

Friday 8:30 am – 2:00 pm and we are closed on Saturdays and Sundays.

The out of hours’ service is only for patients of this practice who have attended regularly over the past year. Please do not telephone to amend appointments, call between normal surgery hours.If you have severe pain, bleeding or swelling which cannot wait until normal business hours, please ring the appropriate number as follows:

If you are an NHS patient, please telephone: 01253 955 200

Monday to Friday 5:30pm – 9pm

Saturday 10am – 6pm

Sunday 10am – 3pm

For Private and Denplan patients please telephone your own Dentist,please be aware that Mr Geoffrey Readshaw and Mrs Ruth Balhachet are on annual leaves so please call one of the other dentists.

Mr Howard Hunter 07540 635 037

For Mr Andrew Carter 07771 537 761

Mr Scott Singleton 07827 778 104

Miss Ektaa Abrol 07845 659 990

Mr Richard Baines 07974 370 961

Please be considerate of the Dentist’s home life when using this service and avoid calling between the hours of 10pm and 8am.

For Private patients using this service a charge of £127 applies and for Denplan patients a charge of £20.

Any messages left will be responded to when within normal business hours.

Thank you.

 

Dec 20

Celebration

This morning at our monthly staff meeting, we celebrated 25 years of Howard and Julie being apart of the Ivory family!

 

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Dec 16

National Christmas Jumper Day

Our reception teams getting all festive supporting National Christmas Jumper Day  (Mr Hunter didn’t want to get left out of the photo)

 

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Nov 29

Ivory Christmas and New Year opening times and on call information

The Practice will be closing on Friday 23rd December for the Christmas break, our Whitegate Drive practice we will be open Thursday 29th December from 8.30am-12.00pm for emergencies only, telephone lines will be open from 8.15am so please call as early as possible to book an appointment.

 The practice will reopen for normal business hours Tuesday 3rd January 2017.

The practice will be providing out of hour’s emergency cover for patients of the practice that have attended on a regular basis, on the days that the practice is closed. Please note for NHS patients this cover will be only be available during normal surgery hours, i.e. 8.30am – 5.30pm.

The out of hour’s information is available on our website, Twitter and Facebook page.

The dentist on call information and telephone numbers will also be on our out of hours emergency message which will be available from 11.30am on Friday 23rd December up until Monday 2nd January, please telephone 01253 392685 and have a pen a paper ready for the contact numbers.

Date: Friday 23rd December

Private & Denplan patients: Mr A Carter – 9am till 9pm

NHS patients: Mr A Carter – 8:30am till 2pm

Whitegate Drive Health Centre – 5:30pm till 9pm

Date: Saturday 24th December

Private & Denplan patients: Mr A Carter – 9am till 9pm

NHS patients: Whitegate Drive Health Centre11am till 6pm

Date: Sunday 25th December

Private & Denplan patients: Mr H Hunter – 9am till 9pm

NHS patients: Whitegate Drive Health Centre – 10am till 1pm

Date: Monday 26th December

Private & Denplan patients: Mr H Hunter – 9am till 9pm

NHS patients: Whitegate Drive Health Centre – 11am till 6pm

Date: Tuesday 27th December

Private & Denplan patients: Mr S Singleton – 9am till 9pm

NHS patients: Whitegate Drive Health Centre – 11am till 6pm

Date: Wednesday 28th December

Private & Denplan patients: Mr S Singleton – 9am till 9pm

NHS patients: Mr S Singleton – 8:30am till 5:30pm

Whitegate Drive Health Centre – 5:30pm till 9pm

Date: Thursday 29th December

Private & Denplan patients: Mrs R Balhatchet – 9am till 9pm

NHS patients: Mrs R Balhatchet – 8:30 till 5:30pm

Whitegate Drive Health Centre – 5:30pm till 9pm

Date: Friday 30th December

Private & Denplan patients: Mrs R Balhatchet – 9am till 9pm

NHS patients: Mrs R Balhatchet – 8:30am till 5:30pm

Whitegate Drive Health Centre – 5:30pm till 9pm

Date: Saturday 31st December

Private & Denplan patients: Mr G Readshaw – 9am till 9pm

NHS patients: Whitegate Drive Health Centre – 11am till 6pm

Date: Sunday 1st January 2017

Private & Denplan patients: Mr G Readshaw – 9am till 9pm

NHS patients:Whitegate Drive Health Centre – 11am till 6pm

Date: Monday 2nd January 2017

Private & Denplan patients: Mr R Baines – 9am till 9pm

NHS patients: Whitegate Drive Health Centre – 11am till 6pm

Date: Tueday 3rd January 2017

Practice open as normal